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Our policies

Explore our policies on data protection, health and safety and more.


We have a zero-tolerance approach to bribery. Bribery is illegal and as such has no place in our organisation.


We have a zero-tolerance approach to slavery and are committed to preventing acts of slavery and human trafficking from occurring within both our business and supply chain.

Data protection

As a public authority that handles personal information and data, we comply with the General Data Protection Regulation and other regulations.


We have an obligation to protect the environment and reduce pollution through the products we create, our internal processes and the management of our supply chain.

Gaelic names

We will support and facilitate the promotion of Scottish culture through the appropriate depiction of Gaelic names.

Health and safety

We’re committed to creating an incident-free workplace. It’s our policy to provide and maintain a healthy and safe working environment.

Licence exceptions

We will always try to grant appropriate licences but there may be circumstances where exceptions apply.


We record names in our data and products in accordance with a well-defined policy.


We are committed to protecting your personal information and respecting your privacy.

Re-use of public sector information

We take a number of steps to make it easier to re-use our information in the spirit of the Public Sector Information (PSI) regime.

Welsh language scheme

Under the Welsh Language Act 1993 every public body providing services to the public in Wales has to prepare a scheme setting out how it will provide those services in Welsh.

Welsh names

We will support and facilitate the use of the Welsh language through the appropriate depiction of Welsh names.