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Corporate Estate Managing Maintenance (FOI231161)

This Freedom of Information request asks for information concerning the maintenance of our corporate estate.

Request for information - Ref No: FOI231161

Request

Thank you for your email of 3 July 2023, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

“Please can you provide me with information concerning the maintenance of your corporate estate i.e. operational buildings, land and any other property (e.g. investment) and schools, if they are within your jurisdiction. Not any social housing/dwellings. 

  1. What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc.
  2. Can you provide a list of the approved contractors used?
  3. What are the total values of contracts granted?
  4. When do these contracts expire?
  5. What services are provided in each contract?
  6. What procurement method was used? E.g. Open ITT, Framework if so, which one?"

Our response

I confirm that Ordnance Survey does hold some of the information you have requested. A copy of the information, which can be disclosed, is set out in the table below, where the information is not held this is stated:

 
OS HEAD OFFICE EXPLORER HOUSE: Explorer House, Adanac Park, Southampton 
 SUTTON YARD, 65 Goswell Road, London
 Q1. What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc. 

Total FM

Soft FM
 Q2. Can you provide a list of the approved contractors used? 

CBRE

Intelligent Workplace Solutions LTD
 Q3. What are the total values of contracts granted?

Fixed contract value is £1.25m annually. Reactive and project works are additional but not contracted

£21,163.46 Per Annum
 Q4. When do these contracts expire?

June 2024, but scope to extend to June 2026

Updated Annually. Date of contract is 16th November 2018
 Q5. What services are provided in each contract?
 

Security
Cleaning
Catering
Maintenance management
Helpdesk
Print and Post
Porterage

Cleaning
Q6. What procurement method was used? E.g. Open ITT, Framework if so, which one? 

Full tender carried out under the CCS Framework, RM3830 - BS2050.2020

Not held - we do not have a record of the Procurement method used at the time the contract was awarded.

In addition to the properties listed in the table above, Ordnance Survey also uses the properties listed below for desk space / storage only. These properties are managed by the Landlords for each property and not by Ordnance Survey. Therefore, Ordnance Survey does not hold maintenance contracts for the properties listed below:

  • BRISTOL 6 Old Bank House, Chipping Sodbury, BS37 6AD
  • HAVANT Langstone Tech Pk PO9 1SA
  • NEWCASTLE UNDER LYME 25 Brampton House Business Centre
  • ROMSEY 39 Abbey Park Industrial Estate, Premier Way,Hants SO51 9AQ
  • ROTHERHAM Bowbridge Estate, Templeborough S601BY
  • WORCESTER Gov Buildings, Whittington Rd, WR5 2LR

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)

If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website.