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Cloud Hosting Contracts (FOI221107)

This Freedom of Information request asks for details of Cloud Hosting Contracts.

Request for information - Ref No: FOI221107

Request

Thank you for your email of 28 September 2022, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

“Further to the original Hosting request, the contract below has expired. Please provide the current status.

Cloud AWS

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

  1. Dedicated hosting- Managed environment
  2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.
  3. Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

  1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
  2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
  3. What is the annual contract value for each contract?
  4. What type of cloud environment?

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

  1. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
  2. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
  3. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
  4. What is the contract period in years? Please include whether the agreement has any extension periods?
  5. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better.
  6. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.”

Our response

I confirm that Ordnance Survey does hold the information you have requested.

We received the same information request on 21 July 2022 and replied on 16 August 2022 under FOI221093.

The table in the response to FOI221093 set out the responses to each question, the only information that has changed since our previous response of 26 April 2021 under FOI21999, is highlighted in yellow in the table.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)

If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.